Privacy & SMS Policy

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Privacy Policy & SMS Terms

Effective Date: January 01, 2025
Company Name: LIV Adventures

LIV Adventures (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information from visitors and customers (“you”) who use our website and rental services.

1. Information We Collect

We collect information that you voluntarily provide and data automatically gathered through your use of our website.

Information You Provide:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely through our payment partners)

  • Rental and booking details

Automatically Collected Information:

  • Cookies and usage data (such as IP address, browser type, and pages visited)

  • Device information and analytics data used to improve our website

2. How We Use Your Information

We use your information to:

  • Process rentals and payments

  • Send booking confirmations and updates

  • Respond to inquiries or customer support requests

  • Improve our website and customer experience

  • Send optional promotional offers or newsletters (only if you opt in)

You may opt out of promotional emails at any time by clicking the “unsubscribe” link or contacting us directly.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site usage, and assist with marketing efforts.
You can control cookie preferences through your browser settings, though disabling cookies may limit site functionality.

4. Sharing and Disclosure of Information

We do not sell or rent your personal information.
We may share your data only with:

  • Service providers (e.g., payment processors, website hosting, and analytics tools) who perform services on our behalf

  • Legal authorities, if required by law or to protect our rights and users’ safety

All third-party partners are required to maintain confidentiality and security standards consistent with this policy.

5. Data Security

We implement appropriate security measures to protect your personal data, including encryption and secure server protocols.
However, no system can be guaranteed 100% secure, and you share information with us at your own risk.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Your Rights and Choices

You have the right to:

  • Access or request a copy of the information we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

To make a request, please contact us using the details below.

8. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect information from minors.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated effective date.

SMS Terms & Conditions

1. Program Description

LIV Adventures may send text messages about booking confirmations, order updates, promotions, and customer support. Message frequency may vary depending on your activity and preferences.

2. Consent and Opt-In

By providing your phone number and opting in, you consent to receive automated and non-automated text messages from LIV Adventures. Consent is not required to make a purchase.

SMS Terms: By opting in, you agree to receive recurring text messages from LIV Adventures at the mobile number provided. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel. We do not sell or share your data. This Privacy Policy you are viewing covers all of the details.

3. Opt-Out

You can cancel the SMS service at any time.
Reply STOP to any text message to unsubscribe. You may receive one confirmation message after opting out.
For help, reply HELP or contact us directly using the information below.

4. Message and Data Rates

Message and data rates may apply. For questions about your text or data plan, contact your mobile carrier.

5. Support

For support related to SMS messages, please contact:
Email: info@livadventures.com
Phone: (850) 502-4357

6. Carriers

Carriers are not liable for delayed or undelivered messages. Availability may vary by carrier.

7. Privacy

All information collected through our SMS program is handled in accordance with this Privacy Policy.

8. Changes to the SMS Program

We may modify or cancel the SMS program or these terms at any time. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy & SMS Policy or how your data is handled, please contact us at:

LIV Adventures
📍 316 County Highway 83, Grouper Building, Unit C/D, Santa Rosa Beach, FL 32459
📧 info@livadventures.com
📞 850-502-4357
🌐 www.livadventures.com

For more details, please reach out to our team:

Haley Bruner

haley@livadventures.com

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